Wednesday, July 18, 2007

Boycott Comcast?

I don't know exactly what's going on here. They make it sound like Linux is not supported. If this is really the case it should be exposed.

July 17, 2007 |
Does Comcast hate Macs?
By David Cassel
They're the largest ISP in America. And they hate Macs. And the Firefox browser. At least, that's the impression you get from Comcast's installation procedure — and clues scattered across their home page.

Last month Dave Winer noted that Comcast's installation procedures require the use of Internet Explorer. Another Comcast user makes the same complaint. "They helpfully provide you with a CD that has a custom Comcast-branded version of IE5 for the Mac, because Apple hasn't shipped a Mac in quite a few years that has IE5 on it by default."

Even Comcast's web page shows an apparent bias against Mac users — or anyone not using Internet Explorer. When you click the page's "Games" hyperlink, an error message pops up, warning that the site "is not optimized for Firefox browsers or Macs."

"Our site is optimized for Microsoft Internet Explorer 5.5 or higher, on Windows Operating System."

The web contains other stories — including one from a user group for Apple fans. One Mac owner reports he'd called Comcast to troubleshoot his cable modem. Comcast's technician told him he knew "nothing about *&@#$ing Macs,"eventually disappearing into his truck. By the time the technican returned, the customer had repaired the cable modem himself with a phone call to Comcast's support line.Now I'm afraid to ask how Comcast handles Linux….

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